Our Vision & Values

To be recognised as a market leader in the provision of Care and Leisure through continued investment in our businesses, and in our people.

Our Vision

  • To be recognised as a market leader in the provision of Care and Leisure through
    continued investment in our businesses, and in our people.

 

Our CORE Values

Continuous Improvement

Ownership & Teamwork

Resilience & Respect

Encouragement & Communication

Our Mission Statement

  • To provide the highest standards of service for our residents and patrons
  • To provide our staff with the right environment, motivation and training through
    which to excel
  • To continuously invest in our assets, and ensure we comfortably exceed industry
    standards

Our Values – Our People, Our Customers, Our Commitment

  • We are passionate about delivering the best possible customer centred experience
    through everything we do
  • Customers are an extension of the Malhotra Group brand and in becoming so are
    regarded as part of our extended family
  • We will always act with integrity and treat everyone with respect, dignity and
    fairness
  • We will take time to show you we care
  • We are supportive of all staff who are willing to speak up and voice their opinions
    for the goodness and wellbeing of the company
  • Staff are encouraged to make a meaningful contribution, and to realise their own
    true potential